Privacy Policy

Last Updated: January 15, 2026

1. Introduction & Data Controller

Lamuxmipih (referred to as "we," "us," "our," or the "Company") is committed to protecting your privacy and ensuring you have a positive experience on our website. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.

Data Controller: Lamuxmipih, registered business address 19 Dominick Street, Galway, Ireland.

Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our website. By accessing and using Lamuxmipih.ie, you acknowledge that you have read, understood, and agree to be bound by all the provisions of this Privacy Policy.

2. What Personal Data We Collect

We collect personal data in various ways to provide you with the best possible experience and to improve our services. The categories of personal data we collect include:

• Contact Information: Name, email address, phone number, and postal address (collected through contact forms)
• Technical Data: IP address, browser type, operating system, device type, and unique device identifiers
• Usage Data: Pages visited, time spent on pages, links clicked, referring website, and scrolling behaviour
• Cookie Data: Information stored through cookies and similar tracking technologies
• Server Log Data: Server logs containing request method, page accessed, time and date of access, HTTP status code, and bytes transferred
• Form Submissions: Any information you voluntarily provide when completing inquiry forms on our website

3. How We Collect Your Data

We collect personal data through the following methods:

Direct Collection

• Contact forms on our website where you provide your name, email, phone number, and message
• Feedback forms or inquiry submissions
• Direct email communications when you contact us
• Phone calls when you contact us by telephone

Automatic Collection

• Cookies: We use both essential and non-essential cookies to track your preferences and behaviour
• Web Analytics: We use Google Analytics to understand how visitors use our website
• Server Logs: Our web server automatically records technical information about your visit
• Pixels & Tracking: We may use Meta Pixel and similar tracking technologies for analytics purposes
• Browser Data: Information automatically sent by your browser, including user agent string and referrer information

4. Legal Basis for Processing Your Data

Under the General Data Protection Regulation (GDPR), we process your personal data based on the following legal grounds (Article 6):

• Consent (Article 6(1)(a)): When you submit a contact form or sign up for communications, you provide explicit consent for us to process your data
• Legitimate Interests (Article 6(1)(f)): We process usage and technical data to improve our website functionality, user experience, and security
• Legal Obligation (Article 6(1)(c)): We may process data as required by applicable Irish, UK, or EU law
• Contract Performance (Article 6(1)(b)): When you request information or services, we process data necessary to respond to your request

5. How We Use Your Data

We use the personal data we collect for the following purposes:

Essential Service Purposes

• Responding to your inquiries and providing information you request
• Processing and fulfilling contact form submissions
• Providing customer support and assistance
• Confirming your submissions and sending acknowledgements

Website Improvement & Analytics

• Analysing website usage patterns and user behaviour
• Understanding which content is most valuable to visitors
• Identifying and fixing technical issues
• Optimising website performance and user experience
• Measuring the effectiveness of our content

Marketing & Communications (with consent only)

• Sending newsletters or updates about our services (only if you have opted in)
• Personalising your experience on our website
• Conducting market research to understand user needs
• Targeted advertising through Meta Pixel (only if you have consented to marketing cookies)

Security & Legal Compliance

• Protecting against fraudulent or unauthorised access
• Detecting and preventing security threats
• Complying with legal obligations and law enforcement requests
• Enforcing our Terms of Service
• Protecting the rights, privacy, and safety of our users

Important: We do not sell your personal data to third parties. Your information is used only for the purposes outlined above, and we do not share it with marketers or data brokers.

6. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected. Our retention periods are:

• Contact Form Data: Retained for 2 years from date of submission for service delivery and complaint resolution
• Email Inquiries: Retained for 2 years from date of receipt
• Server Logs: Retained for 30 days for security and troubleshooting purposes
• Google Analytics Data: Retained for 26 months (Google's default setting)
• Cookies: Essential cookies are retained for the duration of your session; analytics cookies expire after 13 months
• Marketing Email Lists: Retained until you unsubscribe or request deletion
• Backup Data: May be retained for up to 90 days for disaster recovery purposes

After the retention period expires, we securely delete or anonymise your personal data. If you request deletion before the retention period expires, we will honour your request subject to legal obligations.

7. Data Sharing & Third Parties

We do not sell, trade, or rent your personal data to marketers or data brokers. However, we may share your information with the following categories of recipients for legitimate business purposes:

Service Providers

• Web Hosting Provider: Our website is hosted on secure servers; hosting providers may have access to server logs and technical data
• Email Service Provider: If you subscribe to communications, your email may be shared with our email platform (e.g., Formspree or similar) to send messages
• Analytics Providers: Google Analytics processes usage data to provide insights about website traffic

Marketing & Retargeting

• Meta Pixel: If you have consented to marketing cookies, Meta receives data about your website activity for targeted advertising purposes
• Advertising Platforms: We may use third-party advertising services that collect data for audience building and ad targeting

Legal Compliance

• Law enforcement agencies (when required by court order, warrant, or legal obligation)
• Government bodies and regulatory authorities in Ireland, the UK, or EU
• Other parties as necessary to protect our legal rights or respond to legal claims

8. International Data Transfers

Lamuxmipih is based in Ireland (within the European Economic Area). However, some of our service providers may be located outside the EEA, including the United States.

When we transfer personal data outside the EEA, we ensure appropriate safeguards are in place:

• Standard Contractual Clauses (SCCs): We use EU-approved Standard Contractual Clauses in our agreements with US-based service providers (such as Google and Meta)
• Supplementary Measures: Where necessary, we implement supplementary technical and organisational measures to protect data
• Adequacy Decisions: We rely on adequacy decisions by the EU Commission where available

By using our website, you consent to the transfer of your data to countries outside the EEA in accordance with these safeguards. If you do not consent to such transfers, please do not use our website.

9. Your Privacy Rights Under GDPR

Under the General Data Protection Regulation (GDPR), you have the following rights regarding your personal data:

Right of Access (Article 15)

You have the right to request a copy of the personal data we hold about you. We will provide this information within 30 days of your request in a commonly used, machine-readable format.

Right to Rectification (Article 16)

If you believe your personal data is inaccurate or incomplete, you have the right to request correction or completion. We will update your information within 30 days.

Right to Erasure (Article 17)

You have the right to request deletion of your personal data, subject to certain exceptions (e.g., if we are legally required to retain it). We will honour erasure requests within 30 days unless there is a legal or business reason to retain the data.

Right to Restrict Processing (Article 18)

You can request that we limit how we use your data. For example, you can request that we cease using your data for marketing purposes while retaining it for record-keeping.

Right to Data Portability (Article 20)

You have the right to request your personal data in a structured, commonly used, and machine-readable format (e.g., CSV file) so you can transfer it to another service provider.

Right to Object (Article 21)

You can object to our processing of your data based on legitimate interests or for direct marketing purposes. Upon receipt of an objection, we will cease processing unless we have a compelling legal reason to continue.

Right to Withdraw Consent

If we are processing your data based on your consent, you can withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing that occurred before withdrawal.

Right to Lodge a Complaint

If you believe we have violated your privacy rights, you have the right to lodge a complaint with the Irish Data Protection Commission (DPC). You can do this directly without first contacting us, though we encourage you to contact us so we can resolve your concerns.

How to Exercise Your Rights

To exercise any of these rights, please contact us using the details below:

• Email: [email protected]
• Phone: +353 91 672 305
• Address: 19 Dominick Street, Galway, Ireland

We will verify your identity and respond to your request within 30 days. If your request is complex or if we receive multiple requests, we may extend the response period by up to two months. We will inform you of any extension and the reasons for it.

10. Cookies & Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your experience and analyse website usage. Here's what you need to know:

Essential Cookies

• Purpose: Required for basic website functionality (e.g., maintaining your session, security, remembering preferences)
• Duration: Typically expire at end of browsing session
• Consent Required: No; these are legally exempt from consent requirements as they are necessary for service delivery

Analytics Cookies

• Provider: Google Analytics
• Purpose: To understand how visitors use our website, which pages are most popular, and how we can improve user experience
• Duration: Expire after approximately 13 months
• Consent Required: Yes; these are non-essential and require your consent via the cookie consent banner

Marketing & Retargeting Cookies

• Provider: Meta Pixel and similar advertising platforms
• Purpose: To track your activity and show you targeted advertisements on other websites and social media platforms
• Duration: Vary depending on the platform (typically 1–24 months)
• Consent Required: Yes; you must opt in to receive marketing cookies

Managing Your Cookie Preferences

When you first visit our website, you will see a cookie consent banner. You can:

• Accept: All cookies, including analytics and marketing cookies
• Reject: Non-essential cookies; only essential cookies will be set

You can change your preferences at any time by clearing your browser cookies and visiting the website again. You can also adjust cookie settings in your web browser's privacy settings. Please note that disabling certain cookies may affect website functionality.

11. Children's Privacy

Lamuxmipih.ie is not directed at children under the age of 16, and we do not knowingly collect personal data from children under 16. If we become aware that we have collected data from a child under 16 without proper parental consent, we will immediately delete that information.

If you are the parent or guardian of a child under 16 who has provided us with personal data, please contact us immediately so we can delete their information.

12. Security of Your Data

We take the security of your personal data seriously and implement appropriate technical and organisational measures to protect it against unauthorised access, alteration, disclosure, or destruction. These measures include:

• HTTPS encryption for all data transmitted between your browser and our servers
• Secure hosting on encrypted servers with firewalls and intrusion detection systems
• Regular security audits and vulnerability assessments
• Limited access to personal data—only authorised staff members can access it
• Secure backup systems with encryption
• Data processing agreements with all third-party providers

However, no method of transmission over the internet is 100% secure. While we strive to protect your personal data, we cannot guarantee absolute security. You use our website at your own risk. We recommend that you use strong passwords and keep your login credentials confidential.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. Any material changes will be posted on this page with an updated "Last Updated" date.

If we make significant changes that affect how we process your data, we will notify you by email (if we have your email address) or by displaying a prominent notice on our website. Your continued use of the website following such notice constitutes your acceptance of the updated Privacy Policy.

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your data.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please don't hesitate to contact us:

You also have the right to lodge a complaint with the Irish Data Protection Commission (DPC) at dataprotection.ie or by contacting them at:

15. Summary of Key Points

Here's a quick summary of our privacy practices:

• We collect data to provide services, improve our website, and (with consent) for marketing
• We do not sell your data to third parties
• Data is retained only as long as necessary (typically 2 years for contact form data)
• You have rights to access, correct, delete, and export your data under GDPR
• We use HTTPS encryption and secure servers to protect your information
• Cookies are used for functionality, analytics, and marketing (with consent)
• You can withdraw consent or object to processing at any time
• We are transparent about our practices and comply with Irish, UK, and EU data protection law